FAQs - Frequently Asked Questions

Can I Pick-Up?

We currently only accept orders for Sydney Metro Delivery.

Do you offer delivery?

We offer delivery within Sydney (Tues, Wed, Thurs, Fri & Sat) if you live in the following postcodes: 2000-2079, 2085-2091, 2101-2156, 2160-2172, 2174-2229, 2232-2249, 2747-2751, 2759-2764, 2766-2774.

Please note, we DO NOT deliver to hospitals, schools, universities, police stations/centres, domestic and international airport terminal, and government bases (eg. military/navy defence bases) due their strict regulations for accepting deliveries.

How much is delivery?

Delivery is $12 for orders under $100.
Delivery is FREE across for orders over $100.

Do you deliver to apartment and unit complexes?

Yes we deliver to apartments and units. 

Please clearly note the unit number when placing the order and ensure that the recipient is home to accept the delivery.

If the building is secured, and the driver cannot get in, then the box will be returned to us and there will be a redelivery fee.

Can I request a delivery time?

Unfortunately not! We cannot guarantee a specific time as our daily deliveries are mapped out to ensure the best route and efficiency.
Orders will usually be delivered between 9am - 5pm. On busier days, they may be delivered past 5pm.

Upon delivery, our delivery drivers will contact the customer (multiple attempts if needed) and wait for a reasonable amount of time the at the delivery address.

If we aren't able to deliver your order in these circumstances, no refunds will be given and a re-delivery fee will occur.

What is the difference between Sponge Cake in Strawberry Victoria and American Cake in Occasion Cakes?

Our Strawberry Victoria is a sponge cake which is classified as a foam cake. The sponge is light and airy as a result of the air beaten into the separated egg yolks and egg whites. As this sponge is quite delicate, our Strawberry Victoria cannot be layered any higher or made any larger than what we currently offer. 

On the other hand, our Occasion Cakes use American Cake which is similar to Génoise, as it has a denser and drier texture compared to our sponge cake. This allows support for layering of the cake for our Occasion Cakes. 

For more information, check out our blog post on the topic of American Cake.

Do you have Gluten Free options?

Majority of our macarons are Gluten Free and we have listed them here:

Chocolate (GF)

Passionfruit (GF)

Pistachio (GF)

Salted Caramel (GF)

Strawberry (GF)

Vanilla (GF)

We can also do our Occasion Cakes Gluten-Free for:

+$30 for your 6,12-24 serves

+$50 for 35-50 serves

Please contact us below to send in an enquiry. 

Do you have Dairy Free and Vegan options?

Unfortunately we do not specialise in Dairy Free and Vegan Options so are unable to accept such orders at this current time.

Do you make Custom Cakes?

We do not accept any changes or customisations for our cakes.

Contact Us

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